BNSF

Simplify access to the people, information, and tools required on a daily basis by employees at one of the largest freight railroad networks in North America.

Role

As the Solutions Lead, I transformed months of research and a wide range of user stories into a unified interface. Partnering closely with a UX researcher, I tested wireframes for both usability and desirability, then designed high-fidelity mockups that were brought to life in a working prototype.

Team

Solutions Lead (UX/UI)
Experience Researcher

Production Designer
Client Experience
Project Manager

Process

User Story Refinement
Wireframes
Usability Testing 
High-Fidelity Design Concepts
Working Prototype